Named as the Change Management Article of the Year for 2009! by MIT Sloan Management Review, this study identifies that 90% of leaders recognize that bad behaviors, such as lack of accountability and protecting turf, have become tolerated norms, yet lack the "influence" to drive lasting change. In fact, 95% say these behaviors last for more than a year and 55% say they persist more than 5 years.

Find out how leaders that use more than four sources of influence are ten times more successful at changing even the most entrenched behaviors.