Did you know that 80% of companies believe they already provide a superior customer experience?
Unfortunately, only 8% of their customers agree.*
A transparent, engaging customer experience is essential to fostering loyal, satisfied customer relationshipsundefinedand can provide a host of business benefits for you. Creating a holistic customer experience will not only help your customers to make easier buying decisions, but it can enable you to better serve their needs throughout the customer lifecycle.
* Bain & Company, 2007
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